Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing Time
All orders are processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.
In periods of high demand, processing times may be slightly longer.
Shipping Times
Estimated delivery times vary depending on your location:
- United States: 5–18 business days
- Canada: 5–20 business days
- Europe: 5–20 business days
- Australia & New Zealand: 8–20 business days
- Rest of the World: 10–25 business days
Please note that delivery times are estimates and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method selected. Promotional free shipping offers may be available from time to time.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information. Tracking updates may take several days to appear after shipment.
Delays
We are not responsible for shipping delays caused by customs, weather conditions, carrier issues, or other circumstances beyond our control.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. If an incorrect address is provided, please contact us immediately. We cannot guarantee changes once an order has been processed.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery at safetech.www@hotmail.com. We will work with the shipping carrier to resolve the issue.
Customs, Duties, and Taxes
By placing an order, the Buyer acknowledges and agrees that any customs duties, import taxes, value-added taxes (VAT), goods and services taxes (GST), brokerage fees, customs clearance fees, handling fees, and any other governmental or carrier-imposed charges arising from the importation of the purchased goods into the destination country (collectively, the "Import Charges") shall be the sole responsibility of the Buyer.
Unless expressly stated otherwise in the product listing, checkout page, shipping method description, or order confirmation, all orders are shipped on a duties-and-taxes-unpaid basis, and Import Charges are not included in the purchase price or shipping charges paid to the Seller.
Where a product listing, shipping method, or checkout process explicitly states that duties and taxes are included in the purchase price or shipping cost (DDP – Delivered Duty Paid), the applicable Import Charges will be paid by the Seller on behalf of the Buyer to the extent specified in such offer.
The Buyer agrees to timely pay all applicable Import Charges required for customs clearance and delivery of the goods. Failure or refusal to pay such charges may result in delays, storage fees, return of the shipment, abandonment, destruction of the goods, or other actions taken by customs authorities or carriers.
To the fullest extent permitted by applicable law, if the Buyer refuses delivery, fails to pay Import Charges, or otherwise causes the shipment to be returned, abandoned, or destroyed, the Seller shall have no obligation to refund any amounts paid for the goods, shipping costs, customs charges, return shipping fees, storage fees, handling fees, or any other costs incurred in connection with the order.
The Seller shall not be liable for any delays, additional costs, penalties, confiscations, or other actions taken by customs authorities or governmental agencies in the destination country.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: safetech.www@hotmail.com
